Table of Contents
What are benchmarking methods?
Benchmarking is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies. Dimensions typically measured are quality, time and cost.
What are the two types of benchmarking techniques?
There are two primary types of benchmarking:
- Internal benchmarking: comparison of practices and performance between teams, individuals or groups within an organization.
- External benchmarking: comparison of organizational performance to industry peers or across industries.
What are the benchmarking examples?
What are benchmarking examples?
- Call centres. Call centres often use benchmarks to understand their customers’ satisfaction levels.
- E-commerce.
- Technology.
- Hospitality.
- Health care.
- Peer benchmarking.
- SWOT analysis.
- Performance benchmarking.
What is a functional benchmarking?
Functional Benchmarking (also known as operational or generic benchmarking) compares internal functions with those of the best external practitioners, regardless of their industry. Competitive Benchmarking gathers information about direct competitors through techniques such as reverse engineering.
What is AQL and MAT?
The AQL (Academic Quantitative Literacy) is one multiple-choice test of three hours of writing time. The MAT (Core Maths) is also a multiple-choice test with three hours of writing time. Both papers are written on the same day. The NBTs are available in English and Afrikaans.
What is NBT test?
The National Benchmark Tests (NBTs) are assessments for first-year applicants into higher education institutions. The NBTs were designed to measure a writer’s ability to transfer understanding of Academic Literacy, Quantitative Literacy and Mathematics to the demands of tertiary coursework.
What is AQL in NBT?
THE ACADEMIC AND QUANTITATIVE LITERACY (AQL) TESTS The Academic and Quantitative Literacy tests are criterion-referenced tests. This means that the scores obtained on the tests provide information about Academic Literacy and Quantitative Literacy readiness for tertiary education.
How many NBT tests are there?
two tests
There are two tests, the AQL and the MAT.
Why Grade 12 should write NBTs?
The NBTs help to interpret your NSC results and can be used by universities in different ways. Some use them to help make decisions about your access/application to university. This means that your NBT results, in combination with your matric results, are used to determine whether you are ready for academic study.
What are two types of test written in the NBTs?
What do I need to know about writing the NBT?
- There are two tests – the Academic and Quantitative Literacy (AQL) test and the Mathematics (MAT) test.
- The university faculty to which you are applying will determine which test you have to write, so check with them.